store policy
Welcome to Ninety Sixth Street!
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We are committed to providing you with high-quality swimwear and exceptional customer service.
Please take a moment to review our store policies to ensure a smooth and enjoyable shopping experience.
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1. Order Processing:
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Orders are typically processed within 1-2 business days.
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You will receive an order confirmation email with details and tracking information once your order has been shipped.
2. Shipping:
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We offer various shipping options, including standard and express delivery.
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Shipping rates are calculated based on the weight of your order and the selected shipping method.
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International shipping is available. Please note that customers are responsible for any customs duties or taxes incurred.
3. Returns and Exchanges:
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We want you to love your swimwear! If you are not satisfied, eligible items can be returned within 30 days of receiving your order.
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To initiate a return or exchange, please contact our customer service team for instructions.
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Items must be unused, with tags attached, and in their original packaging.
4. Refunds:
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Upon receiving and inspecting the returned items, we will process a refund to the original payment method.
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Please allow 8-10 business days for the refund to be reflected in your account.
5. Sizing and Fit:
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Our sizing chart is available to help you find the perfect fit. If you have questions about sizing, please contact our customer service team for guidance.
6. Care Instructions:
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To ensure the longevity of your swimwear, follow the care instructions provided with your purchase.
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Avoid prolonged exposure to harsh chemicals, sunlight, and excessive heat.
7. Quality Assurance:
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We take pride in the quality of our swimwear. If you receive a defective item, please contact us immediately for assistance.
8. Contact Us:
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If you have any questions or concerns, our customer service team is here to help. Contact us at admin@ninetysixthstreet.com.au
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Thank you for choosing Ninety Sixth Street. We appreciate your trust and look forward to providing you with stylish and comfortable swimwear for your beach adventures!